Contact us
We are a growing business, but we still personally deal with each and every order or enquiry. We will always be happy to help in anyway we can.
Should you have any queries or questions please drop us an e-mail at kitchy@kitchyandco.com or call us on 07759247132
Email conformation is sent to you when you place an order
and again when your order has dispatched.
If you have not received these please check your email Spam/Trash folders.
Typically all orders are dispatched within 24-48hrs of ordering.
If your order is faulty or damaged in transit please contact us ASAP along with photos of faulty or damage items and packaging if applicable.
and again when your order has dispatched.
* If you are visiting our website from an Amazon direction for Flameless candles please note we do not sell these or have any connection to the listing. It is an unscrupulous company who have used our contact details for their product support.
We have reported it to Amazon 3 times without any resolve. Please report it to Amazon directly as we are just a small UK based company who are not based in Canada.